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Water leak in your home

Internal leak tracing & pipe repair

A water leak inside of your home can cause significant damage to your property and possessions, occasionally beyond repair.

Our non-invasive leak tracing methods, combined with the skill of our expert technicians, allows for the fast detection of your leak with minimal disruption.

Discover how to find a leak early and keep the cost of your repair as low as possible.

Protecting your home from water damage

Over one quarter of all buildings and contents insurance claims in Dubai are due to leaking or burst pipes, often referred to in insurance policies as an escape of water.

Wherever you live and regardless of whether you own your home, a water leak is always a problem. Even the smallest hint of a fractured pipe could lead to serious flooding if left to deteriorate.

Not only that, but wastage of water because of a leak can cause your utility bills to rise and compromise the structural integrity of your property.

How to know if you have an internal water leak

Unless water is visibly pouring through your ceiling or dripping from your wall, it can be difficult to even notice a water leak exists in your home. Fortunately, we have a few tips that can help.

  • Have you been surprised by usually high water bills? While it’s common for water usage to fluctuate throughout the year, if you’ve received a bill from your water company that doesn’t seem to reflect your actual usage, it may signal a hidden leak requiring immediate attention.
  • Keep an eye on your water usage. It’s tempting to overlook everything on your water bill except the price, but we highly recommend reviewing your monthly statements or online account to spot any anomalies.
  • Are you experiencing low water pressure? A leak in your home can cause the pressure of your supply to drop, resulting in slower running taps and showers. A noticeable change in water pressure with no wider issue reported by your supplier should be investigated.
  • Have you noticed unusual levels of mould, condensation or smell of damp? The escape of water from broken internal pipes can cause significant areas of damp or mould to develop in your home. We recommend that you urgently investigate the cause of dampness and condensation that you can’t otherwise account for.
Internal home water leak

How we detect and repair broken pipes

We offer a fixed price trace and access service following your description of the issue at your property. In some cases, we may need to visit in person to inspect your situation. This initial inspection does not involve the use of any specialist leak detection equipment, but allows us to accurately gauge and price the work required.

Upon instruction to complete trace and access works, we will use one or a variety of the methods to locate the leak in your internal water pipe before providing you with a further option for its repair.

These methods include the use of tracer gas, thermal imaging and endoscopic cameras.

1. Call (+971) 58 571 3511

Our residential leal detection services are trusted across Dubai. Call us for today to discuss your situation and your options with one of our expert technicians.

2. We may visit to inspect your leak

Upon booking, it may be necessary for us to conduct a visual inspection of your reported water leak to provide you with a structured price for the trace, access and repair. The inspection will not find your leak by itself.

3. Get a fixed price to find your leak

We know how frustrating it can be when a price changes throughout a job. The price we quote you for the work will be the price you pay. Plus, we’ll provide you with a detailed report to submit to your insurance company.

Where to check for an escape of water?

If you’d like to check for the source of your suspected leak before you give us a call, we recommend the starting with the following locations in your home.

Pipe water leak home

Your hot water tank and boiler

Leaks present within your boiler or hot water tank should be easy to spot. If nothing is obvious, listen for hissing sounds or look for signs of leakage on the floor below. Check all valves and pipes into the systems for signs of disrepair.

Showers, taps and toilets

Bathrooms and kitchens are prime culprits for internal water leaks purely due to their heavy usage and various moving parts. Leaks is these areas are often detected by the sound of constant dripping, but as we said above, it’s also important to notice changes in water pressure from any regularly used outlet.

In your front or rear garden

Water travels through mains water pipes at high pressure and can cause substantial damage when a hole is created by corrosion, the weather or simple old age. If your garden is showing signs or saturation or subsidence, it could indicate the presence of a leaking mains pipe below the surface.

Your roof and ceilings

Water leaks from your ceiling are often the result of broken pipes or a leak in the roof itself. The most common areas for ceiling leaks are below wet areas such as bathrooms and toilets. Leaks in your ceiling are hard to miss, but the damage they can cause is easy to imagine.

Your everyday appliances

Our homes are full of appliances that rely on water. From washing machines to dishwashers, slight changes in positions through vibrations, impact or readjustments can loosen valves and pipes, leading to leaks.

Home water leak FAQs

Dealing with insurance companies can be a frustrating experience, especially when you’re claiming for cover you’ve probably never needed before. We’ve included some of the most common questions regarding internal water leaks below.

Remember, if you still have a question, you can call us now on (+971) 58 571 3511 .

› What should I do if I find a water leak at home?

The very first thing you should do if you suspect water is leaking within your home or garden is to turn off your stop tap and take the following actions to protect your belongings. The next thing you should do is call us.

  • Locate and turn off your stop tap and boiler
  • For external leaks, also locate your external stop value
  • Drain your system by open all taps
  • Soak up and block off escaping water with thick towels.
  • Switch off your electrics at the mains if you believe they have been compromised by water

› Can I minimise my chances of having a water leak in future?

The saying prevention is better than cure could save you thousands of pounds when it comes to safeguarding your property against future water leaks.

Pipes rarely just burst. The vast majority of escape of water insurance claims are the result of gradual deterioration of relatively minor problems over time.

We highly recommend using a professional plumber to carry out all pipework repair and installation, especially when internal installation requires pipes to be buried within concrete floors and cavities.

Regular inspections of your pipework, your boiler pressure and your central heating system will allow you to notice irregular changes in appearance or performance.

Learn where your stop cocks and isolators are so you’re ready to act in case of a leak. These are usually found under the sink in your kitchen.